Terms of Service & Refund Policy
VisionShiftEdge.com
Address: 7820 100 Ave, Peace River, AB T8S 1M5, Canada
Phone: +1 780-624-1400
Email: info@visionshiftedge.com Business Number (BN): 137648905
By using VisionShiftEdge.com, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website and services.
VisionShiftEdge offers online and in-person professional development courses, workshops, and skill advancement programs designed to support personal and career growth.
Our services are open to individuals 18 years of age or older, or organizations represented by authorized personnel. By enrolling, you confirm that you meet all eligibility requirements.
To access certain courses, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all actions under your account.
Course access is granted only after payment confirmation. Access rights are personal and non-transferable. Sharing login credentials is prohibited.
All fees are displayed prior to purchase. By submitting payment, you agree to the stated price and applicable conditions. Payment must be received in full before course access is granted.
Refunds are granted only under specific conditions:
The course or service was not delivered as described.
A verified technical issue prevented access to materials.
The participant cancels within 48 hours of purchase and has not accessed course materials.
Refund requests must be made by email to info@visionshiftedge.com within 10 business days of purchase.
Refunds will not be issued once a course has been accessed, partially completed, or fully delivered. Custom training sessions and workshops are non-refundable after initiation.
VisionShiftEdge reserves the right to modify, update, or discontinue any course or material at any time to ensure content remains current and effective.
Certificates are issued upon successful completion of all course requirements. Failure to meet completion criteria may result in denial of certification.
Participants must maintain professionalism and respect throughout all programs. Disruptive or inappropriate behavior may result in account suspension without refund.
All materials, including videos, documents, and course designs, are owned by VisionShiftEdge. Unauthorized copying, sharing, or distribution is strictly prohibited.
VisionShiftEdge shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our services or materials.
We collect and process user data only for course delivery and communication purposes. All information is handled securely in compliance with Canadian privacy laws.
Participants may cancel registration before the start of the course for a full refund. Cancellations after the start date are subject to review and partial refund based on progress.
VisionShiftEdge reserves the right to suspend or terminate service access if any violation of these Terms occurs, without obligation to refund.
These Terms of Service are governed by the laws of Alberta, Canada. Any disputes shall be resolved in the courts of Alberta.
VisionShiftEdge may revise these Terms and the Refund Policy at any time. Updates take effect upon publication on the website.
For questions, clarifications, or refund requests, please contact us at:
Email: info@visionshiftedge.com
Phone: +1 780-624-1400
Address: 7820 100 Ave, Peace River, AB T8S 1M5, Canada